No products in the cart.
4 April 2022
INTRODUCTION
The Affiliate Partner Terms and Conditions describe the legal relationship between TOURINGBEE LIMITED ("TouringBee") and the Affiliate Cooperation Partner ("Partner"). Partner and TouringBee may be referred to individually as a "Party" or collectively as "Parties".BACKGROUND
(A) TouringBee provides a service ("Service") through which customers can view and purchase various digital travel audio guides products ("Products"). TouringBee provides the Service through website it owns and operates under the TouringBee brand ("Platform"). (B) The Partner owns, supervises, manages, and operates one or more website(s), apps, tools and or other devices ("Partner Platform") or is a Travel Agency that purchases Products for and on behalf of its customers. (C) The Partner and TouringBee wish to cooperate and make the Service available on the Partner Platform for the customers and visitors of the Partner Platform or the Travel Agency in accordance with the terms and conditions set out in this Agreement.TERMS AGREED
1. DEFINITIONS AND INTERPRETATIONS
1.1 The terms below shall have the meanings assigned to them. "Product" or "Products" has the meaning as set out in the Background section. "Affiliate(s)" means for TouringBee and the Partner any company that is an affiliate. "Agreement" means these Terms and Conditions. "API" means Application Interface Protocol that connects the Platform with the Partner platform, as made available by TouringBee. "Authorised Recipients" has the meaning as set out in clause 8.1. "Sale System" means the sale system used by TouringBee in connection with the Service. "Brand Elements" means the trademarks, service marks, logos, and other distinctive brand features of TouringBee. "Completed Sale" means a purchase request by a Partner customer which has resulted in the actual provision of Product by the TouringBee to the Partner customer. "Confidential Information" means the terms of this Agreement and secret or confidential commercial, financial, marketing, technical or other information, know-how, trade secrets and other information relating to either Partner or TouringBee (including the same categories of information relating to each Party´s Affiliates) and its customers and connected to the subject matter of this Agreement, in any form or medium whether disclosed orally or in writing before or after the effective date, together with any reproductions of such information in any form or any part of this information. "Content" means all (descriptive) information of Products available on the TouringBee website including but not limited to product information and descriptions, guest reviews, meta data, photos, video, pictures. "Data Protection Legislation" shall be defined as set out in clause 8.5. "TouringBee Data" means the Intellectual Property Rights of TouringBee and the Content as provided to the Partner under this Agreement and such other information from time to time owned or used by TouringBee or embodied or included in Platform or made available by TouringBee to the Partner (e.g. rates and availability). "TouringBee Partner ID" means an identification code used by TouringBee to associate customers with TouringBee partners. "Intellectual Property Rights" means any patent, copyright, inventions, database rights, design right, registered design, trademark, trade name, brand, logos, service mark, know-how, utility model, unregistered design or, where relevant, any application for any such right, know-how, trade or business name, domain name (with whatever (country code) top-level domain, e.g. .com, .de, .fr) or other similar right or obligation whether registered or unregistered or other industrial or intellectual property rights subsisting in any territory or jurisdiction in the world. "Partner Commission" means the commission payable to the Partner as set out in clause 6. "Partner Customer" means either (i) if the Partner accesses the Service via links to the Platform, a customer who has an unexpired cookie that contains the Partner's TouringBee Partner ID, and who has no newer cookie from another TouringBee partner or TouringBee; or (ii) if the Partner accesses the Service via API, a customer who makes a purchase of a Product through the Partner Platform via the Sale System; or (iii) if the Partner is a Travel Agency the customer for whom and on whose behalf the Travel Agency makes a purchase through the provided link. "Partner Platform" has the meaning as set out in the Background section. "Personal Data" shall be defined as per the EU General Data Protection Regulation 2016/679 ("GDPR") as set out in clause 8.5. "Platform" has the meaning as set out in the Background section. "Service" has the meaning as set out in the Background section. "Travel Agency" has the meaning as set out in the Background section. 1.2 The headings in this Agreement will not affect its interpretation.2. TOURINGBEE´S OBLIGATIONS
2.1 TouringBee will pay the Partner as set out in clause 6 and grant to the Partner a license in accordance with clause 4. 2.2 All customer service related issues and questions in respect of the Service will be handled by TouringBee. If Partner opts to and is granted by TouringBee to access the Service via API, Partner will be responsible for customer service requests that arise prior to the Partner transferring the customer´s actual purchase request to the Sale System. 2.3 If a purchase is made by a Partner Customer or in the name and on behalf of a Partner Customer by a Travel Agency, TouringBee shall be solely responsible for the transmission of the relevant purchase details to the Partner Customer. Only TouringBee shall (i) send the subsequent (email) confirmation to the Partner Customer, and (ii) handle the relationship with the Partner Customer through completion of the purchased Product delivery.3. PARTNER´S OBLIGATIONS
3.1. General undertakings 3.1.1 The Partner shall display the Content on the Partner Platform in a manner consistent with this agreement and shall not programmatically evaluate and extract information (including guest reviews) from any part of the TouringBee website (e.g. screen scrape). The Partner will (i) ensure that the contents of the Partner Platform are accurate, (ii) keep the Partner Platform up-to-date and error-free, and (iii) immediately correct errors (if any) pointed out by TouringBee. 3.1.2. The Partner shall not make purchases using the Platform or the Partner Platform for the purpose of reselling them. 3.1.3. The Partner shall not publish anywhere on the Partner Platform any statement that the Partner Platform is part of, endorsed by, or an official website of TouringBee. 3.1.4. The Partner shall not directly or indirectly offer tours, attractions, and other travel products via the Partner Platform except through the Service. 3.1.5. The Partner agrees to remove or correct the Content or parts thereof stored by the Partner at any time upon TouringBee's reasonable request, at Partner's own expense. 3.1.6. The Partner shall not exploit or use the Content for any purpose or in any manner, including through third party platforms, except as expressly allowed in this Agreement. 3,1.7. The Partner shall not in any way register, apply for, merchandise, sell, offer, solicit, (sub-)licence, provide, grant access, forward, publish or distribute domain names confusingly similar to Brand Elements. If the Partner infringes this obligation, it must transfer and register the corresponding domain name to TouringBee upon TouringBee request. 3.1.8. The Partner insures that, when presenting price comparisons on his website(s), service prices of competitors (direct or indirect) of TouringBee will be displayed error-free, accurately and non-misleadingly. 3.1.9. The Partner shall not engage in any misleading, illegitimate or fraudulent activities (e.g. misleading Partner Platform in the appearance of official websites, cookie stuffing, cookie dropping) within the scope of this Agreement. 3.1.10. During the term of the Agreement, the Partner agrees and warrants that it shall not (and its Affiliates shall not) conduct, undertake, use, perform or exercise (or authorize any third parties conduct, undertake, use, perform or exercise) (a) paid search, Search Engine Marketing ("SEM") or Search Engine Optimization ("SEO") activities, or (b) any other form of online targeted advertising (whether directly, indirectly, or via third party platforms) related to: (i.) the Service (ii.) the Platform (iii.) the Content (iv.) TouringBee Data (v.) Brand Elements 3.1.11. Driving traffic to the Platform from paid search and any other advertising on the Partner Platform not under the direct control or ownership of the Partner is prohibited. 3.1.12. The Partner is not allowed to use the Content on websites that do not belong to the Partner and/or websites that contain inappropriate or unlawful content of any sort. This includes advertising banners. If the Partner implements the Content on Partner Platform, it may place links on its personal social media pages (such as Facebook, Instagram and YouTube). The Partner hereby represents and warrants to TouringBee that for the term of this Agreement: (i.) The Partner has all necessary rights, title to, power and authority to own, operate and use the Partner Platform (including the relevant domain name(s)) and to include the link, the micro site or the connection (as applicable) on the Partner Platform; (ii.) The Partner Platform shall not (a) violate spamming regulations, public policy and morals, or (b) contain any inappropriate, improper or unlawful content, reference, material, information, links or banners (e.g. in respect of porn or racism), defamatory statements, elements which violate the privacy of third parties or are abusive, offensive or obscene; (iii.) The Partner holds and has complied with all permits, licenses and other governmental authorisations necessary for conducting, carrying out and continuing its operations and business and will provide upon request any documentation TouringBee may need to fulfil legal requirements; (iv.) The Partner is an independent contractor for all purposes, and will be responsible and liable for its own taxes, social contributions and all other tax related matters. The Partner is obliged to submit complete and accurate information about its identity and contact information and keep this information up to date. 3.1.13. The Partner agrees and acknowledges that if it breaches any obligation in this clause 3.1, TouringBee may in its sole discretion (i) terminate this Agreement pursuant to Clause 7.3, (ii) withhold any payments due to Partner pursuant to this Agreement, without the accrual of interest, or (iii) seek any other legal or equitable remedy available to it. 3.1.14. Clause 3.1.13 (ii) also applies in case of uncertainty about the identity and contact information about the Partner until the uncertainty is resolved. The Partner is liable to TouringBee for any financial losses that TouringBee might incur as a consequence of inaccurate or incomplete information submitted by the Partner and entitled to withhold payments to the Partner in compensation. 3.2. Relation to Customers. The Partner acknowledges that all payment transactions in relation to the Service, in case of access to the Service via links to the Platform are carried through TouringBee's payment providers, selected by TouringBee at its sole discretion. If Partner has chosen and was granted by TouringBee to access the Service via API, it is responsibility of a Partner to charge Partner Customer with any legal payment provider.4. LICENSES TO THE PARTNER
4.1. Data License. If Partner has chosen and was granted by TouringBee to access the Service via API, clause 4.1.1 is applicable. If Partner has chosen to access the Service via links to the Platform, clause 4.1.1 is not applicable. 4.1.1. Subject to the Partner's full compliance with its obligations under this Agreement, TouringBee hereby grants Partner for the term of the Agreement a non-exclusive, non-transferable and non-sublicensable right to access, store and display the Content on the Partner Platform, as provided by TouringBee. The Partner is only allowed to download Content after prior written approval from TouringBee. 4.1.2. The Partner shall use the Content only in accordance with this Agreement and shall not use the Content in any way or for any purpose that are not expressly permitted by this Agreement. In particular, the Partner must not, and the Partner must not allow its customers, visitors or any other third party, to, in any way:- incorporate Content as the primary content of the Partner Platform;
- copy, store, cache, syndicate, republish, or create a database of Content, in whole or in part, directly or indirectly, except as required for Partner to perform its obligations under the Agreement;
- edit, modify, filter, change the order of, suppress, or replace any part of the Content, including by intermixing data from sources other than TouringBee, except as otherwise agreed by the Parties in writing;
- remove any copyright, trademark or other proprietary rights notices contained in the Content;
- display Content to any third party other than its customers and visitors;
- restrict or interfere with the use of the Service by TouringBee's other partners;
- use the Content or the Service for purposes of monitoring the availability, performance, or functionality of any of TouringBee's products and services, or for any other benchmarking purposes;
- where Content is accessed through an account with TouringBee, create (a) serial accounts for disruptive or abusive purposes or (b) accounts with third party names;
- display the Brand Elements in any way that (a) implies a relationship or affiliation with, sponsorship, or endorsement by TouringBee other than according to this Agreement; (b) can be reasonably interpreted to suggest editorial content has been authored by or represents the views or opinions of TouringBee; or (c) disparages TouringBee, any of its products or services, or customers;
- have a Brand Element as the largest or most prominent logo anywhere on the Partner Platform;
- remove, distort, or alter any element of a Brand Element.
5. BRANDING AND PROMOTIONAL ACTIVITIES
5.1. The Parties agree to cooperate with each other in a timely manner in order to maximize the success of the business relationship. 5.2. The Partner shall not do anything that may bring TouringBee or its Affiliates into disrepute or may damage, defame, or otherwise have a detrimental effect on TouringBee or its Affiliates. The Partner shall ensure that the look and feel of the Partner Platform, including the color scheme, composition, typefaces, design, layout, logos, features, and elements, are and remain sufficiently and substantially distinct from the look and feel of the Platform. 5.3. The Partner shall promptly comply at its cost with any reasonable request from TouringBee to make changes or alterations to any aspect or element of the Partner Platform that is or could be regarded as confusingly or significantly like any element of the Platform. 5.4. The Parties agree to perform the promotion and marketing activities with following restrictions: 5.4.1 No double serving or cloaking. The Partner Platform shall not be (directly or indirectly) linked to the Platform due to double serving or any similar technique or method. The Partner shall not (directly or indirectly) make the Partner Platform, the Content, or the Service available to third party platforms with the intention or purpose of misleading or deceiving human editors, search engine spiders, web-crawlers, or meta search engines (including similar tools or engines) of third party platforms in order to give the Partner Platform a higher ranking or display position within the third party platform that it would have otherwise achieved absent such technique or method. 5.4.2 The Partner agrees not to specifically target the TouringBee brand directly through keyword purchases that use TouringBee's intellectual property rights. Unless otherwise agreed in writing with TouringBee the Partner is not authorized (directly or indirectly) to purchase, acquire, use, employ or integrate terms or keywords (including variations and misspellings) that are identical or strikingly similar to those used by TouringBee or related internet-domain names (for example TouringBee.com (independent of (country-code) Top-Level-Domain)) in association with advertising tactics through paid search entries or other forms of online-advertising on platforms of third parties. 5.4.3 The Partner agrees to only advertise or promote the Service in accordance with the terms and conditions set forth in this agreement. All advertisement or promotion not explicitly allowed by the terms and conditions set forth in the Agreement requires TouringBee prior written consent. Partner is especially not entitled to use any physical advertising material (including flyers, posters, posts in magazines and similar material) without TouringBee prior written consent.6. PARTNER COMMISSION
6.1. For each Completed Sale made by a Partner Customer, TouringBee will pay the Partner a commission ("Partner Commission"), if agreed. The commercial terms of the Partner Commission provided upon Partner approval after first login to the Platform. 6.2. If a Partner Customer raises a claim for a refund, any Partner Commission related to the affected Completed Sale will be suspended until the claim is dropped or definitely dismissed. If the TouringBee makes a refund to the Partner Customer (as decided by the TouringBee), TouringBee will deduct the commission relating to that Completed Sale from a subsequent commission payment to Partner. In the event such claims of Partner Customers cause a delay in a Partner Commission payment, no interest will be added to such payment to the Partner. 6.3. TouringBee creates a self-billing invoice on behalf of the Partner on the 5th of each month, taking into account all Completed Sales that have been completed during the previous month by a Partner Customer. In the event the amount of the Partner Commission due to the Partner at that time is less than €100, TouringBee will report the amount due to the Partner, but may postpone payment (without the accrual of interest) until the earlier of (i) the month when the total Partner Commission due to Partner is €100 or more, and (ii) termination of this Agreement. 6.4. Payments will be performed to the Partner account via selected payment method on the Partner's account settings on the Platform, and the Partner will be able to see a payout transaction record in the Partner's account payouts section of the Platform. 6.5. TouringBee's self billing invoice is the basis for any payment. The Partner must raise a claim for an alleged inaccuracy of the self billing invoice no later than thirty (30) days after the date of the self billing invoice. If no claim has been raised within that period, the self billing invoice shall be deemed to have been accepted.7. TERM AND TERMINATION
7.1. This Agreement comes into effect upon execution and will remain in effect until terminated according to its terms. 7.2. Either Party may terminate this Agreement at any time and for any reason upon thirty (30) days prior written notice to the other Party. 7.3. This Agreement shall terminate immediately and automatically in the event of: 7.3.1. The appointment of a receiver or trustee for the benefit of creditors of either Party, or if either Party shall be declared bankrupt or insolvent or shall be subject to any proceedings under the laws relating to bankruptcy, insolvency or the relief of debtors. 7.3.2. The loss by either Party of any necessary government licenses, permits or approvals enabling the Parties to fulfil their obligations under this Agreement. 7.3.3. Breach by either Party of any substantive term of this Agreement as follows: (i) if the breach is not capable of being remedied, upon notice by the non-breaching Party of such breach, or (ii) if the breach is capable of being remedied, ten (10) days after notice by the non-breaching Party, if the breaching Party fails to remedy such breach during this ten (10) day period. 7.3.4. TouringBee believes that the Partner violates clause 3.1.9, upon notice by TouringBee, if the Partner fails to dispel the suspicion within two days. The decision as to whether the suspicion has been dispelled is at the sole discretion of TouringBee. 7.4. If Partner directly or indirectly breaches any covenant, undertaking, restriction, obligation, or warranty in clause 3, TouringBee may, in addition to the other remedies set forth in this Agreement or available under law: (a) suspend its payment obligations under this Agreement with immediate effect; or (b) retain all Partner Commissions that would have been due to Partner during the period that the Partner is in breach of clause 3 or has not remedied its breach as set out in clause 7.3.3 in full. 7.5. After termination, TouringBee will pay Partner any outstanding Partner Commission in accordance with the terms of this Agreement. If the Agreement has been terminated according to 7.3.4, the Partner is not entitled to any payment. 7.6. Upon any termination of this Agreement, Partner must immediately either, as directed by TouringBee, (i) return or deliver to TouringBee all documentation and other material, including all copies thereof, in Partner's possession or under its control which contain Confidential Information of TouringBee, or (ii) destroy all such documentation and other material and confirm in writing to TouringBee that the destruction has taken place. 7.7. Upon termination of the Agreement for any reason, all rights granted herein terminate, and the Partner must immediately remove from the Partner Platform and delete all Content, Brand Elements, software, documentation, and other materials received from TouringBee. 7.8. The provisions of this Agreement which by their sense and context are intended to survive performance by either or both Parties and the rights deriving from such provisions will survive the completion, expiration, termination or cancellation of this Agreement8. CONFIDENTIALITY AND DATA PROTECTION
8.1. Each Party:- must keep secret and confidential all Confidential Information disclosed to it; and
- must not disclose the Confidential Information (other than to its Affiliates, employees, consultants, subcontractors, agents, professional advisers or insurers and their employees, consultants, subcontractors, agents, professional advisers or insurers and any of its or its Affiliates' financiers or potential financiers (the "Authorized Recipients") on a "need to know" basis) except with the prior written consent of the Party whose Confidential Information is being disclosed. Disclosure to any Authorized Recipient will be subject to the Authorized Recipient being bound by obligations equivalent to those set out in this clause 8. The person disclosing Confidential Information to an Authorized Recipient must ensure that such Authorized Recipient complies with such obligations.